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Support & FAQ

OMEGA Player Software

Q: Why does the OMEGA Player show a black screen?

A: Most likely the device has an empty schedule or the player is currently downloading the content for the day. Typically the downloading of content is preformed in the background but if the player was recently started it will show a blank screen.

OMEGA Content Management Software

Q: How do I schedule a project for days, weeks, months, or years?

A: Once a project is dragged into the scheduling window simply double click on the project and select the Repeat function. This function is very similar to ones seen in calendar programs. This function can be reversed or undone by simply altering the rule set in the function (set the date to an earlier time).